Many property managers are frustrated with their software, because it is confusing and difficult to use. Others find it difficult to get assistance with their property management programs.
Some property managers are reluctant to utilize property management programs and software for a variety of these reasons. The two primary reasons a property manager might be reluctant to use such software are cost and a lack of familiarity with technology. The latter resistance will be the focus of this posting. If you are a property manager who is reluctant to use property management software because you’ve never used such a program before, that’s understandable. Perhaps you’re using an older program and don’t want to go through the hassle of learning a new one. You might be not only comfortable with the way you do things now but successful as well. Whatever your aversion to the latest property management programs, it can be beneficial to understand that as the programs have advanced, so has the ease of their use. Here are some of the ways these programs are developed and sold to be as easy to use as possible.
It is true that the latest property management programs have a more diverse set of capabilities than ever before. This seems intimidating; however, the user interface of the most modern software is easier to navigate than ever before. Generally, the newer the software the easier it is to use. Your old software is probably more difficult to use and less capable than newer versions. Thus, the investment of time required to learn the new programs might be smaller than you think, while the return on investment might be higher than you think.
As the rise of the internet has made more information available than it ever has been before, the ability to effectively communicate this information has also developed. Businesses who sell property management software include how-to guides with their products that make them easy to learn and use.
A good property management software company will go a step farther than a how-to guide by providing live customer support for those who purchase their products. If you find it difficult to learn things by reading manuals, having an expert walk you through your issue can be an effective alternative.