Tenant Management Software Issues

tenant management software issuesMany property managers invest in tenant management software. If you already use such software then you are well aware of the benefits in efficiency that it can provide. If you have made the decision to investigate purchasing using the software for the first time, it can be helpful to understand some of the issues other property managers have had with the software. This might seem counter intuitive; however, researching the issues others have had will make it possible to make an informed purchasing decision that mitigates or eliminates these possible issues. Here is a look at some of the more common complaints.

Number Of Units

Certain tenant and property management software limits the number of tenants and properties that it holds. This can be an issue for property managers who work with hundreds of tenants at a time. One solution is to buy more software; however, some software companies offer upgraded versions of their software designed for property managers who manage large numbers of units and tenants. This is something to investigate before buying.


As with any product, the cost of software is going to be an issue for some people. Property managers interested in purchasing software should keep in mind that there are many affordable property management software options that perform essentially the same functions as higher priced software.


Some tenant management software  is offered as a basic version with the option of purchasing additional features that enhance the capability of the basic software. To avoid confusion about what you are buying, it can be a good idea to talk directly with the company selling the software to ensure that the software you’re purchasing will be able to perform the functions you need it to. Many property managers need their software to be able to connect with other apps, documents and software like bank accounts and IRS documents. All of this is more than possible, just talk through your specific situation with a software provider ahead of time.