Tag Archives: tenant retention

Keeping Good Tenants – Top 5 Tips for Tenant Retention

At Tenant File Property Management Software, we recently covered the importance of tenant screening. But once you have a good person chosen and moved in, how do you ensure tenant retention? We’ve compiled a list of the top 5 tips for keeping good tenants that you should be sure to use if you want to guarantee a low tenant turnover.

1. Allow pets.

It’s very difficult for pet owners to find a rental home that will let them bring their four-legged friends, so if they find a home that does allow pets they are likely to stay there for a long time. A tenant with a pet is also responsible (they have to take care of themselves and their pet!), so they’ll be responsible enough to take care of your home

2. Listen to your tenants.

Listening to your tenant is key in being able to keep them as your tenant! If your tenant has a request, like painting a wall, or changing an appliance, hear them out and try to take care of it as best as you can. It’s important that you and your tenant listen to each other and voice any concerns or requests either of you may have.

3. Offer discounted leases.

If you have a tenant who’s lived with you for an extended period of time (over a couple of years or so), you can offer them discounted or reduced rent. This gives them an incentive to keep living with you and makes it clear that you like having them as your tenant.

4. Take care of issues promptly.

If something breaks, fix it quickly! Don’t make your tenant wait a long time for things to be fixed, because they’re going to think that you don’t care about taking care of them or the property.

5. Treat your tenant right.

It’s important to talk to your tenant and be able to develop a relationship with them. If they’re having issues that may prevent them from paying rent, or may require them to leave for a period, your tenant should feel comfortable enough with you to be able to talk to you about these things. Sending cards for birthdays and other holidays are also great because they give your tenant a nice reminder that you’re thinking about them.

Do you have any tips you recommend for keeping a good tenant?

landlord and tenant