Introducing our new site Real Estate Available (

The Tenant File is proud to announce our new sister site: Real Estate Available ( This new site is to help prospective buyers find their dream home anywhere in the United States. Through a partnership with Zillow, the worlds leading home search engine, we have created a site to quickly produce the most up to the minute homes for sale which are available right now.

And we have not forgotten our substantial Tenant File customer base. Every Tenant File customer will be given a free listing under their state on the Real Estate Available site. While this will be a paid listing for others, our customers will get a free listing simply by ‘liking’ the Tenant File on Facebook. We will set up each Tenant File company with their name in bold, the company logo, a short description, the website URL and their email address. This listing is for a full year!

We appreciate our customers and hope that you will share in our enthusiasm for this new site for home search.  At the Tenant File we are looking forward to sharing our success with you.


One week special ONLY! Through August 31st

Every once and a while we have a crazy idea and here is my latest. And all you have to do is ‘like’ us on Facebook!

Until August 31, if you ‘like’ us on ‘Facebook’ (bottom of the Tenant File home page), we’ll give you a free setup and TWO free months of the RentalWIZ service.  With no obligation to continue after the free period.  The RentalWIZ service will consolidate your Tenant File information, such as bedrooms, bathrooms, etc and upload it to the Internet free of charge. Plus, we’ll create your very own web page for your vacancy listings for you to link to from your own website or emails.

Hurry, before I get in trouble with my bosses!





Tip of the day! The User Defined Report

In talking with customers, I find that they often do not realize the capabilities and versatility of the User Defined Report. It is accessed by clicking on ‘Reports’ (ABOVE the buttons). Here are some things you should know about this report:

1. It can sort by the first three items you pick. So, if you want a report first sorted by the Rental Unit Address, the Tenant’s Last Name, then the tenant’s balance due, then click those items in that order. But if you click the ‘balance due’  (Tenant Information) first, then you’ll get a report showing the tenant’s owing the most to the least. That can be very helpful if you want to create a report that includes the balance due, the tenant, and their phone numbers.

2. Also,  you can choose to include the ‘notes’ for each Owner, Property, Unit, or Tenant, which might give you information about notes you need when talking to your tenant.

3. Under ‘Show Transaction Options’ you can even have the report scan the ledgers for any postings between any two dates. A helpful report would include the following: Unit Address, Tenant Name, Phone Numbers, Rent Payment, Current Balance PLUS any payment received during the current month.  Use the ‘Transaction Date Range’ to limit the transactions to a certain time period.

These are a few tips, but the User Defined Report has many other capabilities. Feel free to experiment with any settings – there is a ‘reset’ button to clear your entries and start over. You can print the report to your screen, or export it to a file so it can be emailed.

Tip of the day! Using the FEATURES section

Many Tenant File users do not know of the capabilities of the ‘Features’ section. In fact, this is a very powerful and useful part of the program. With Features, you can keep detailed information about your rental property, such as bedrooms, bathrooms and other important information. But this is just the tip of the iceberg.

You have 4 ‘major’ categories, that you can edit toTenant File Features your preferences. Those are typically interior, exterior, appliances and general. Each of these 4 main categories can have 15 subcategories. This is where is gets interesting. For example, under ‘appliances’ you could list every major appliance in the rental unit, such as the stove, refrigerator, microwave, wash, dryer, etc. You can simply type information in the field next to the item, whatever you want to keep track of. For example, you could enter the serial number or the last repair date. Or, you can create up to 5 ‘default’ choices for the sake of consistency.  For a dryer, you might set up 2 choices: electric or gas.

Under the ‘general’ category, you could include nearby schools, shopping centers, businesses, parks, playgrounds or more. You can include insurance policy information or anything you want to keep track of.

In the end, you’ll have a detailed description of the property with up to 45 pieces of detailed information about the interior, exterior, appliances or general information.

So, other than having a ‘filing cabinet’ of information, how can this be used? For starters, the Tenant File has the ability (under Miscellaneous > Feature Search) to look for this information by combining up to 5  ‘features’. So if you need to see all of the 3 bedroom homes, with 2 baths, near a certain school, with an electric stove, and a fenced yard – no problem.

Or if you have the optional RentalWIZ service, you can have the Tenant File automatically upload all of this information plus photos when it becomes vacant! No need to fill out forms, just click a few buttons and your vacancies are broadcasted all over the Internet! Plus, you can automatically create a Craigslist ad with this information.

This ‘Features’ information can be printed out from the report section and used in many ways. Don’t forget to use one of the most helpful and useful time saving ‘Features’ already included in your program!

Support Questions



Welcome to the Tenant File Support Forum. Here our experienced users can interact with other users to find the best ways to use the Tenant File. Our Tenant File Support Staff will also monitor this forum and provide solutions, tips, and suggestions to make the Tenant File experience productive and enjoyable.

The Tenant File takes pride in being able to provide the best customer support in the industry. In addition to this resource, we provide a complete Tenant File User’s Guide with every purchase, 2 months of phone support, free web-based support, a Quick Start Guide, and Training Videos.

Thank you for using the Tenant File!


Tenant File Property Management Software

Welcome to the Tenant File Property Management Software blog! We have created this blog for you – our valuable customers – so that we can hear from you about your wants and needs to improve the Tenant File. Your input is important to help us know what we should be working on to keep the Tenant File as America’s favorite rental property software!

We will also provide tips and tricks for using the Tenant File Property Management Software to the fullest extent. We hope you like this addition – please feel free to post your comments and suggestions for improvement.

Thank you!

Tenant File Webmaster

Property Management Software articles